All the service personnel are great. Pawel Bartnicki in particular pays close attention to the customer's needs.

Vinnie Incorvaia did a great job in selling us our GV80 on 6/13/25. We were not happy with the G80 we previously bought. So Vinnie and John DeAngelo came up with a great solution in getting us what we really wanted. All of the service people we met were very friendly. It was a great experience and I would recommend Vinnie anyone he works really hard. Sincerely, Dee & Jim Cammerota

Peter Frank is an outstanding Service Member and always gives excellent customer service. He always knowledgeable and helpful. I will always use Genesis of Naples for my service because of the quality of team members they have and the fantastic customer service.

Drew was great, quick and easy sale, nice car. No xxxxxxxx. I’ll be back…

My salesman Vinnie and the whole dealership was amazing. He ultimately led to our decision to purchase a Genesis car. He answered all of our questions and addressed our concerns. We couldn’t be happier we picked Genesis.

Pawel was excellent to work with. Explained everything very clearly on what was to be done and cost of maintenance.

Everything went smoothly and my service advisor even made me aware of warranty coverage that I didn't know I had.

Vinnie was an outstanding sales rep. Honest, timely and very helpful. One of the best I have dealt with.

Jason was extremely responsive to dealing with us from Saratoga Springs New York. We almost bought in person in April while living there. Everything went well and jason orchestrated the pickup of our new car, and we received it 3 days later as planned. Look forward to meeting Jason in October when back in Naples

I was not fully informed of concierge services offered by Genesis. No attempt has been made so far to set up a time with me a Genesis representative to go over the features of my new car. I have driven my car for a second day today and no one has called to see if everything is going ok with the car or if I have any questions or concerns. I do give credit to Arlington my sale's person for taking the time finding the color combination I was looking for. I believe Genesis can do a better job post sale to improve their customer satisfaction.

I had a good experience with Arlington. He was very knowledgeable and helpful. He made me aware of all options. I would recommend him to others

Very customer focused. Provided Uber for me as car was in for routine service. Jorge escorted me to finished car to ensure all was in good order.

Thanks to Vinnie, our salesperson, our car buying experience was seamless and stress-free. He was very knowledgeable on all options and warranties regarding the vehicle we were interested in. They were very transparent up front and I felt no pressure with the entire experience. I feel very confident that my daughter will be in good hands with any service or issues she may have in the future with her new car.

When I had a recent issue with my Genesis, Steve Kalinowski in sales and CJ in the service department were awesome to work with. Getting it in for service right away, the car was fixed while I was out of town and didn't have a need for it. Communication was very professional, timely and truly professional. This time around was a great experience.

Pawel is extremely professional, easy to communicate with and very customer focused. It is a pleasure working with him.