Customer Testimonials
Jose was the best salesperson and made the entire process a wonderful experience . Actually the best experience we have ever had buying cars. He was very attentive and informative and did a great job helping us. I can’t say enough superlatives to Jose and our experience at Genesis.
Excellent dealing with Jason the salesman. Polite knows the car and not pushy. Had a large selection of the model I wanted. Turned my car in early with no hassle. Loving the car so far
Pawel provided great service and had my work done much sooner than expected.👍👍
Friendly helpful took time to teach me the features. Brad was courteous and professional. Liked him a lot.
This is easily the best car buying experience in my life! I was greeted warmly by Vinnie and he proceded to really listen to what I wanted. He was professional in the best way possible. I drove home three hours later with the car I always wanted at a cost I could afford. Vinnie and Lance expedited the whole procedure in a breath. THIS IS THE PLACE TO BUY YOUR DREAM CAR!!!
Great group. Vinnie took good care of us.
Very professional
Aamir is one of the best customer service representatives I have ever met.
Friendly, fast and totally customer focused. Aamir is always smiling and makes the entire experience enjoyable.
Car Dr Alex Valentin ( HEAD Mechanic) the Absolute BEST, Service Mgr MATT Lee pure INTEGRITY, Service Advisor Pawel Barnicki FIRST Class, I CHALLENGE You to find BETTER, just GREAT people!
The oil change and service took much longer than I would’ve thought, but I was given a loaner, and the result was perfect with a slight delay
My salesman Zach, and his manager Carlos were both great to work with. Zach followed through with every step of the process, before, during and after the sale.
Aamir is extremely helpful. Service team is very professional. Service team is very reliable and I fully trust them
Phil McKown was easy to work with very responsive. Love my new GV80.
Excellent dealership with a top-notch Service Department.. brought my 2018 Genesis G-80 Sport down from Cleveland, Ohio to Naples, FL (permanent move) and have had several visits for normal wear and tear matters all of which have resulted in the car remaining as if "brand new".. Highly Recommend this dealership..
Great in all matters.
Highly professional in all regards from the sales process to the delivery of my vehicle
He is terrific, wonderful & he knows his business.
Aamir is great to work with.
Genesis of Naples Sales and Service is tremendous !!! Rob R. in Sales & Pawel B. the Service Manager make it all happen over there. It is an exceptional experience from vehicle purchase/delivery through 21 months of great customer service. Never a problem or an issue when you work with the best in the car industry. Keep up the good work and excellent service. Thanks, Scott W. (2021 Genesis G70 3.3 T owner)
Do yourself a favor and ask for Mark if you’re in the market for a Genesis! Mark was attentive, diligent, knowledgeable - and what I appreciated most - trustworthy and not one of your stereotypical pushy sales guys. He made the buying process seamless and was always available for any questions that came to mind. Great customer service at the dealership all-around. Happy with my purchase and my experience at Genesis Naples!
Dealership was easy & convenient to find. Kelly, the receptionist was most accommodating. The facility was clean & neat. Arlington was prompt and handled the transaction expeditiously.
On time and clean environment for a waiting area. Scheduling was easy via the app.
Great service! Thank you
Everyone was very helpful and courteous.
Visited Geneisis of Naples to test drive a 2023 GV 80 and was convinced to buy, which I did. Helpful and Knowledgeable salesman, Vinnie Incorvaia.
A very positive experience , dealer Jose Mendes is an an excellent seller and certainly knowledgeable about the vehicles on the lot . We bought a Genesis GV 80 prestige from Jose and are loving it .
Great experience with my sales Rep Vinnie Incorvaia. No pressure from any of the sales staff which sometimes can make a car purchase stressful. Delevered the SUV earlier than anticipated because the vehicle was in route. My wife is very happy with the car.
First rate experience. A total joy from reception to sales to explanation of everything
Jason my salesman was great!!! Took time to go over everything and before I left he scheduled another time for me to come back because there’s so much to know about the Genesis GV80! My whole experience with this dealership was wonderful!! Anyone that I spoke to were all great! My husband owns the Model S Tesla and the Genesis blows them away with all the great staff members.
They were knowledgeable, professional, welcoming and fair. I came away satisfied with my purchase Enough
Phantastic. Next car again here
Arlington was a great help finding the right car in a very positive manner. We really enjoyed working with him. Highly recommend Arlington!!
Amir, the person who was responsible for my satisfaction was fantastic. Totally professional and knowledgeable and a pleasure to communicate with. Could not have a better person representing your dealership.
Pawel and Aamir are great. Service was delayed due to volume but a loner was offered and my car was delivered to my office the next day.
Great service and Kojack your sales agent is great!
Great people and great service 👍
Very professional and a pleasure to do business with. Very knowledgeable and friendly and sincere
courteous and pleasant staff, excellent waiting room and refreshments, and most importantly top notch service. I would highly recommend this dealership to anyone. The dealership is always immaculately clean.
Jason my salesman made this purchase seamless… my Genesis GV70 is an impressive vehicle. Great dealership
My salesman Jason was on top of everything, knowledgeable about the vehicle from every angle It made purchasing my new Genesis a pleasure
The were efficient and helpful when taking care of my concerns. Thank you for your service.
Extremely helpful staff. Vehicle delivered in timely matter. Great customer service.
Jason Prater and the staff at Genesis of Naples are an outstanding group. Jason has been assisting our family now for quite some time and I don't see any reason to go anywhere else!
Extremely considerate and helpful . Delivered vehicle in timely matter. Great customer service . Spent unlimited time familiarizing me with all the bells and whistles of my new car. Suggested another training session as there are so many features offered.My salesperson was knowledgeable and beyond kind throughout the purchase process.
Always accommodating. Kind customer service and convenient.
Their service is the best of any dealership I have ever been to.
Dealt with Pawel…. very courteous, knowledgeable and efficient. Thank you
This was a tricky transaction and TJ made It all easy. He knew about flood discounts I was Unaware of.
Great dealership and great service advisor Aamir, who has made it so convenient for me to get my G80 in tiptop shape, much appreciated.
Fantastic service
Pawel took great care of my vehicle, and went above and beyond to resolve another issue (minor) I wasn't all that concerned about as it was cosmetic. I'll definitely return to Genesis of Naples for service.
I went to the dealership in a hurry and unable to stay long as I had groceries in my car. I met Jose at the door and explained that I didn’t have time. He gave me a very quick breakdown of what vehicles were available and their prices. I returned in two days and was able to work out a deal for a 2023 GV80 with a reasonable monthly payment. I was most impressed with the no pressure attitude and willingness to spend time with me to find the vehicle I wanted. The dealership is a very comfortable place and ...
Professional, knowledgeable sales associates. Customer focused. Listened to my needs. Responded clearly. Excellent environment. A positive experience.
Michael provides excellent service. Del
Best experience I’ve ever had buying a car
Personal and responsive service was provided on my initial visit. Highly recommend them to others Look forward to my next visit
AAMIR the service advisor is AWESOME! I have to explain this….. We bought our GV70 in TAMPA COURTESY HYUNDAI. The car had 4500 miles when we purchased. After a couple of days realized that the chrome trim around the windows were oxidized and looked awful. Obviously covered under warranty. I made few phone calls to the dealership and set up an appointment to change the window trim (waited few weeks as they have to order parts). When my wife showed up no one had any idea about the appointment! No apologies; they said they will call when parts arrive. Then until ...
Superb service and availability
Found the car we wanted.treated us well as usual. Rob and John are good.
Came in to Genesis of Naples to check out their GV70 and compare it to our STX5 Caddy we were trading in .. luck had it Cadillac was waiting for a car shipment .. we had checked out the warranties on these cars and were very impressed along with their exterior and interior styling . Brad Camino was there to help us with what we were looking for in car and price for our trade in … and we are now the proud owners of our GV70 Prestige Sport ! And ❤️ it ! Thanx Brad and Genesis of Naples
I was very satisfied with the service at Genesis of Naples. Everyone was so nice and accommodating Very comfortable waiting area. Car runs great Couldn’t be more pleased
Great service from TJ to get the GV70 SUV that I wanted
Besides the great product they offer their service and service people are A #1
Thanks to Danny and Drew for a great buying and delivery process for 2023 GV70. Vehicle was definitely worth the wait for our specific color options. Appreciated the communication through the process, fair price negotiation, and ease of purchase/delivery.
The whole experience was exceptionally perfect I was looking for a GV70 and was still in Maine We started contact by phone and email in September before Ian I had some medical issues which delayed my return Timing was perfect Mark Wilkins handled the sale professionally with ease and wit and I felt totally confident with him
Jason Prater and the rest of his team at Genesis of Naples provided me with what I truly believe is the best car buy experience I’ve ever had. I have purchased more than 25 cars over my life and I have had both good and bad experiences in connection with those purchases. Never better than what I had in buying my new 2023 Genesis from Jason. I highly recommend the car, the dealership and Jason Prater.
Knowledgeable and friendly salesman. Terrific car. All helpful
Excellent sales service by Steve, who is very knowledgeable about the features in the car. We selected our Genesis after being disappointed by BMW and Lexus.
Zachery did an amazing job selling us the Genesis car. It is an amazing vehicle. I’ve had many luxury cars and the Genesis is the most superior vehicle of all.
Excellent service!
Very professional and courteous. Our salesman Phillip McKowen was top notch and I would highly recommend
Begins with service advisor Pawel Bartnicki he does an excellent Job! Dealership is modern and clean. Employees are knowledgeable and courteous.
Andrew was amazing from the sales process to the after sales experience! I felt he was a professional sales person and came through with after sales care that was exception! I was so pleased that I am ordering the same vehicle for my home in Canada!
Great place to take your car for service. Very professional.
Great service experience. Aamir went above and beyond. I am very happy with my vehicle selection and dealership experience.
My experience with Mike at Genesis of Naples was great. I do not look forward to buying new vehicles and Mike made the trade-in and purchase process smooth and efficient. He was very knowledgeable on the features and very responsive. The Genesis line sells itself and I would highly recommend working with Mike on your next purchase.