Customer Testimonials

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Google Feb 2, 2023

Jose was the best salesperson and made the entire process a wonderful experience . Actually the best experience we have ever had buying cars. He was very attentive and informative and did a great job helping us. I can’t say enough superlatives to Jose and our experience at Genesis.

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Facebook Feb 1, 2023

Excellent dealing with Jason the salesman. Polite knows the car and not pushy. Had a large selection of the model I wanted. Turned my car in early with no hassle. Loving the car so far

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Google Jan 30, 2023

Pawel provided great service and had my work done much sooner than expected.👍👍

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DealerRater Jan 28, 2023

Friendly helpful took time to teach me the features. Brad was courteous and professional. Liked him a lot.

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Cars Jan 28, 2023

This is easily the best car buying experience in my life! I was greeted warmly by Vinnie and he proceded to really listen to what I wanted. He was professional in the best way possible. I drove home three hours later with the car I always wanted at a cost I could afford. Vinnie and Lance expedited the whole procedure in a breath. THIS IS THE PLACE TO BUY YOUR DREAM CAR!!!

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Google Jan 25, 2023

Great group. Vinnie took good care of us.

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Google Jan 25, 2023

Very professional

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Google Jan 22, 2023

Aamir is one of the best customer service representatives I have ever met.

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DealerRater Jan 22, 2023

Friendly, fast and totally customer focused. Aamir is always smiling and makes the entire experience enjoyable.

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Google Jan 19, 2023

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Google Jan 19, 2023

Car Dr Alex Valentin ( HEAD Mechanic) the Absolute BEST, Service Mgr MATT Lee pure INTEGRITY, Service Advisor Pawel Barnicki FIRST Class, I CHALLENGE You to find BETTER, just GREAT people!

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Google Jan 18, 2023

The oil change and service took much longer than I would’ve thought, but I was given a loaner, and the result was perfect with a slight delay

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Google Jan 17, 2023

My salesman Zach, and his manager Carlos were both great to work with. Zach followed through with every step of the process, before, during and after the sale.

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DealerRater Jan 17, 2023

Aamir is extremely helpful. Service team is very professional. Service team is very reliable and I fully trust them

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Facebook Jan 16, 2023

Phil McKown was easy to work with very responsive. Love my new GV80.

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Google Jan 15, 2023

Excellent dealership with a top-notch Service Department.. brought my 2018 Genesis G-80 Sport down from Cleveland, Ohio to Naples, FL (permanent move) and have had several visits for normal wear and tear matters all of which have resulted in the car remaining as if "brand new".. Highly Recommend this dealership..

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Google Jan 15, 2023

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Google Jan 13, 2023

Great in all matters.

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DealerRater Jan 13, 2023

Highly professional in all regards from the sales process to the delivery of my vehicle

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Google Jan 12, 2023

He is terrific, wonderful & he knows his business.

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Google Jan 12, 2023

Aamir is great to work with.

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DealerRater Jan 11, 2023

Genesis of Naples Sales and Service is tremendous !!! Rob R. in Sales & Pawel B. the Service Manager make it all happen over there. It is an exceptional experience from vehicle purchase/delivery through 21 months of great customer service. Never a problem or an issue when you work with the best in the car industry. Keep up the good work and excellent service. Thanks, Scott W. (2021 Genesis G70 3.3 T owner)

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Google Jan 9, 2023

Do yourself a favor and ask for Mark if you’re in the market for a Genesis! Mark was attentive, diligent, knowledgeable - and what I appreciated most - trustworthy and not one of your stereotypical pushy sales guys. He made the buying process seamless and was always available for any questions that came to mind. Great customer service at the dealership all-around. Happy with my purchase and my experience at Genesis Naples!

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DealerRater Jan 8, 2023

Dealership was easy & convenient to find. Kelly, the receptionist was most accommodating. The facility was clean & neat. Arlington was prompt and handled the transaction expeditiously.

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DealerRater Jan 8, 2023

On time and clean environment for a waiting area. Scheduling was easy via the app.

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Google Jan 7, 2023

Great service! Thank you

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Facebook Jan 7, 2023

Everyone was very helpful and courteous.

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Google Jan 6, 2023

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Google Jan 6, 2023

Visited Geneisis of Naples to test drive a 2023 GV 80 and was convinced to buy, which I did. Helpful and Knowledgeable salesman, Vinnie Incorvaia.

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Google Jan 6, 2023

A very positive experience , dealer Jose Mendes is an an excellent seller and certainly knowledgeable about the vehicles on the lot . We bought a Genesis GV 80 prestige from Jose and are loving it .

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Google Jan 6, 2023

Great experience with my sales Rep Vinnie Incorvaia. No pressure from any of the sales staff which sometimes can make a car purchase stressful. Delevered the SUV earlier than anticipated because the vehicle was in route. My wife is very happy with the car.

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Google Jan 5, 2023

First rate experience. A total joy from reception to sales to explanation of everything

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Google Jan 5, 2023

Jason my salesman was great!!! Took time to go over everything and before I left he scheduled another time for me to come back because there’s so much to know about the Genesis GV80! My whole experience with this dealership was wonderful!! Anyone that I spoke to were all great! My husband owns the Model S Tesla and the Genesis blows them away with all the great staff members.

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DealerRater Jan 5, 2023

They were knowledgeable, professional, welcoming and fair. I came away satisfied with my purchase Enough

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Google Jan 4, 2023

Phantastic. Next car again here

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Google Jan 4, 2023

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Google Jan 3, 2023

Arlington was a great help finding the right car in a very positive manner. We really enjoyed working with him. Highly recommend Arlington!!

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DealerRater Jan 3, 2023

Amir, the person who was responsible for my satisfaction was fantastic. Totally professional and knowledgeable and a pleasure to communicate with. Could not have a better person representing your dealership.

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Facebook Jan 1, 2023

Pawel and Aamir are great. Service was delayed due to volume but a loner was offered and my car was delivered to my office the next day.

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Facebook Jan 1, 2023

Great service and Kojack your sales agent is great!

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Google Jan 1, 2023

Great people and great service 👍

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DealerRater Jan 1, 2023

Very professional and a pleasure to do business with. Very knowledgeable and friendly and sincere

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DealerRater Jan 1, 2023

courteous and pleasant staff, excellent waiting room and refreshments, and most importantly top notch service. I would highly recommend this dealership to anyone. The dealership is always immaculately clean.

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Google Dec 29, 2022

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Google Dec 29, 2022

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DealerRater Dec 28, 2022

Jason my salesman made this purchase seamless… my Genesis GV70 is an impressive vehicle. Great dealership

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Facebook Dec 28, 2022

My salesman Jason was on top of everything, knowledgeable about the vehicle from every angle It made purchasing my new Genesis a pleasure

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DealerRater Dec 28, 2022

The were efficient and helpful when taking care of my concerns. Thank you for your service.

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Facebook Dec 27, 2022

Extremely helpful staff. Vehicle delivered in timely matter. Great customer service.

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Google Dec 27, 2022

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Google Dec 27, 2022

Jason Prater and the staff at Genesis of Naples are an outstanding group. Jason has been assisting our family now for quite some time and I don't see any reason to go anywhere else!

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DealerRater Dec 27, 2022

Extremely considerate and helpful . Delivered vehicle in timely matter. Great customer service . Spent unlimited time familiarizing me with all the bells and whistles of my new car. Suggested another training session as there are so many features offered.My salesperson was knowledgeable and beyond kind throughout the purchase process.

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Google Dec 27, 2022

Always accommodating. Kind customer service and convenient.

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Google Dec 27, 2022

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Google Dec 24, 2022

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Facebook Dec 23, 2022

Their service is the best of any dealership I have ever been to.

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Google Dec 23, 2022

Dealt with Pawel…. very courteous, knowledgeable and efficient. Thank you

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DealerRater Dec 23, 2022

This was a tricky transaction and TJ made It all easy. He knew about flood discounts I was Unaware of.

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DealerRater Dec 23, 2022

Great dealership and great service advisor Aamir, who has made it so convenient for me to get my G80 in tiptop shape, much appreciated.

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Google Dec 23, 2022

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Google Dec 22, 2022

Fantastic service

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Google Dec 21, 2022

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Google Dec 21, 2022

Pawel took great care of my vehicle, and went above and beyond to resolve another issue (minor) I wasn't all that concerned about as it was cosmetic. I'll definitely return to Genesis of Naples for service.

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Google Dec 21, 2022

I went to the dealership in a hurry and unable to stay long as I had groceries in my car. I met Jose at the door and explained that I didn’t have time. He gave me a very quick breakdown of what vehicles were available and their prices. I returned in two days and was able to work out a deal for a 2023 GV80 with a reasonable monthly payment. I was most impressed with the no pressure attitude and willingness to spend time with me to find the vehicle I wanted. The dealership is a very comfortable place and ...

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Google Dec 21, 2022

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Google Dec 21, 2022

Professional, knowledgeable sales associates. Customer focused. Listened to my needs. Responded clearly. Excellent environment. A positive experience.

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Google Dec 21, 2022

Michael provides excellent service. Del

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Facebook Dec 16, 2022

Best experience I’ve ever had buying a car

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Google Dec 16, 2022

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DealerRater Dec 15, 2022

Personal and responsive service was provided on my initial visit. Highly recommend them to others Look forward to my next visit

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Facebook Dec 15, 2022

AAMIR the service advisor is AWESOME! I have to explain this….. We bought our GV70 in TAMPA COURTESY HYUNDAI. The car had 4500 miles when we purchased. After a couple of days realized that the chrome trim around the windows were oxidized and looked awful. Obviously covered under warranty. I made few phone calls to the dealership and set up an appointment to change the window trim (waited few weeks as they have to order parts). When my wife showed up no one had any idea about the appointment! No apologies; they said they will call when parts arrive. Then until ...

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Google Dec 14, 2022

Superb service and availability

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DealerRater Dec 13, 2022

Found the car we wanted.treated us well as usual. Rob and John are good.

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Facebook Dec 12, 2022

Came in to Genesis of Naples to check out their GV70 and compare it to our STX5 Caddy we were trading in .. luck had it Cadillac was waiting for a car shipment .. we had checked out the warranties on these cars and were very impressed along with their exterior and interior styling . Brad Camino was there to help us with what we were looking for in car and price for our trade in … and we are now the proud owners of our GV70 Prestige Sport ! And ❤️ it ! Thanx Brad and Genesis of Naples

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Facebook Dec 11, 2022

I was very satisfied with the service at Genesis of Naples. Everyone was so nice and accommodating Very comfortable waiting area. Car runs great Couldn’t be more pleased

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Facebook Dec 11, 2022

Great service from TJ to get the GV70 SUV that I wanted

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Google Dec 11, 2022

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Facebook Dec 10, 2022

Besides the great product they offer their service and service people are A #1

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Google Dec 9, 2022

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Google Dec 7, 2022

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Google Dec 7, 2022

Thanks to Danny and Drew for a great buying and delivery process for 2023 GV70. Vehicle was definitely worth the wait for our specific color options. Appreciated the communication through the process, fair price negotiation, and ease of purchase/delivery.

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Google Dec 6, 2022

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Google Dec 5, 2022

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Google Dec 4, 2022

The whole experience was exceptionally perfect I was looking for a GV70 and was still in Maine We started contact by phone and email in September before Ian I had some medical issues which delayed my return Timing was perfect Mark Wilkins handled the sale professionally with ease and wit and I felt totally confident with him

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Google Dec 4, 2022

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Google Dec 4, 2022

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Google Dec 4, 2022

Jason Prater and the rest of his team at Genesis of Naples provided me with what I truly believe is the best car buy experience I’ve ever had. I have purchased more than 25 cars over my life and I have had both good and bad experiences in connection with those purchases. Never better than what I had in buying my new 2023 Genesis from Jason. I highly recommend the car, the dealership and Jason Prater.

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Google Dec 4, 2022

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Facebook Dec 3, 2022

Knowledgeable and friendly salesman. Terrific car. All helpful

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Google Dec 3, 2022

Excellent sales service by Steve, who is very knowledgeable about the features in the car. We selected our Genesis after being disappointed by BMW and Lexus.

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Google Dec 3, 2022

Zachery did an amazing job selling us the Genesis car. It is an amazing vehicle. I’ve had many luxury cars and the Genesis is the most superior vehicle of all.

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Google Dec 1, 2022

Excellent service!

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Google Nov 30, 2022

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DealerRater Nov 30, 2022

Very professional and courteous. Our salesman Phillip McKowen was top notch and I would highly recommend

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Facebook Nov 29, 2022

Begins with service advisor Pawel Bartnicki he does an excellent Job! Dealership is modern and clean. Employees are knowledgeable and courteous.

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Google Nov 27, 2022

Andrew was amazing from the sales process to the after sales experience! I felt he was a professional sales person and came through with after sales care that was exception! I was so pleased that I am ordering the same vehicle for my home in Canada!

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Google Nov 26, 2022

Great place to take your car for service. Very professional.

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Google Nov 26, 2022

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Google Nov 23, 2022

Great service experience. Aamir went above and beyond. I am very happy with my vehicle selection and dealership experience.

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Google Nov 20, 2022

My experience with Mike at Genesis of Naples was great. I do not look forward to buying new vehicles and Mike made the trade-in and purchase process smooth and efficient. He was very knowledgeable on the features and very responsive. The Genesis line sells itself and I would highly recommend working with Mike on your next purchase.


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