Customer Testimonials

Google logo
Google Jul 23, 2024

Not much of a Genesis showroom, but they had good inventory on the lot and we were able to take a test drive of the 25 GV-80. Can’t wait for the new dealership to be built at I-75 and Pine Ridge Road.

Google logo
Google Jul 16, 2024

Google logo
Google Jul 15, 2024

I had smooth and pleasant experience at Genesis of Naples. Negotiated over the phone before coming out all the way from Orlando to pick up the vehicle. I was out of here in less than 2 hours! Friendly, courteous staff.

Google logo
Google Jul 15, 2024

Professional, courteous and respectful of my time.

Google logo
Google Jul 12, 2024

Google logo
Google Jul 12, 2024

Stopped in to just look at the Genesis GV 80. We ended up purchasing a 2024. Jason was our sales person and he was great to work with during the whole sales process.

Google logo
Google Jul 11, 2024

DealerRater logo
DealerRater Jul 11, 2024

Great Service - work on time promised Advisor was highly appreciated Very satisfied with work done

Read at DealerRater

Google logo
Google Jul 10, 2024

DealerRater logo
DealerRater Jul 8, 2024

Always a pleasant experience seeking assistance with service department. Staff is friendly, knowledgeable, and ensure they get to the root of the matter. Thanks and keep up the good work.

Read at DealerRater

DealerRater logo
DealerRater Jul 5, 2024

Once you get an appointment it has very nice (multiple) waiting rooms with a coffee maker and snacks. They are a little overbooked and we have had to wait well beyond the appointment time (overnight) for the service to be completed. Despite that they were able to quickly get us in for the recall service. I only gave it a 4 because they underestimated the workload to fix all the recalls.

Read at DealerRater

Google logo
Google Jun 29, 2024

Having my Genesis serviced there was terrific. My service consultant JC was efficient and helpful. They were right on time and completed the service in the time estimated. Waiting was comfortable as there were choices of places to sit, including a quiet, room where no one could talk on their cell phones. I will definitely return. They far exceeded my expectations and experience at a Fort Lauderdale dealership.

DealerRater logo
DealerRater Jun 28, 2024

Professional personified 10 out of 10 fantastic service from every one made to feel so welcome

Read at DealerRater

DealerRater logo
DealerRater Jun 28, 2024

Pawel was very courteous. A pleasure to work with. Thorough. Convenient location. Love my Gensis.

Read at DealerRater

Google logo
Google Jun 27, 2024

Brian Geary helped my wife and I purchase 2 new vehicles. He was friendly, knowledgeable and not pushy at all. Never once did he make us feel pressured.

Google logo
Google Jun 14, 2024

Prompt efficient service provided by JC, even went the extra mile to reset my car which I appreciated, I waited for my car to be serviced… JC kept providing me updates on the servicing and time remaining… great job!

DealerRater logo
DealerRater Jun 12, 2024

Outstanding and everything completed in a timely fashion. We would pleased with Genesis of Maples!

Read at DealerRater

Google logo
Google Jun 10, 2024

Always great service with superb results

Google logo
Google Jun 7, 2024

Great service - quick, and done right the first time!

Google logo
Google Jun 6, 2024

Special, courteous and expedient.

Google logo
Google Jun 4, 2024

Quicker than estimated. Nice to get out early.

Google logo
Google Jun 4, 2024

Matt was an outstanding sales associate, even though we did not end up purchasing a vehicle from him. Matt was professional, friendly, knowledgeable and a good listener. It was a pleasure to deal with him. This is far from your typical high pressure auto dealerships with annoying sales associates. I believe Matt is simply a reflection of a business that is owned and managed by people who believe in the importance of excellent customer service. I highly recommend this Genesis dealership and specifically Matt, to anyone in the market for a Genesis. Thanks for everything Matt! All the best.

Google logo
Google May 29, 2024

No pressure from the salespeople and very knowledgeable. I would recommend the dealership to all

DealerRater logo
DealerRater May 28, 2024

Patel is always professional and helpful. The team is quick, thorough, and professional:. Simply excellent

Read at DealerRater

Google logo
Google May 24, 2024

Having come from decades with Mercedes Benz I was very reluctant to switch. After hearing many accolades from several of my wealthy customers about Naples Genesis, I took the plunge. As did my daughter from her Tesla. We are both very pleased with this change. Peter (and others) in Service are exemplary. They have met and exceeded my picky requirements. No regrets!!!!

DealerRater logo
DealerRater May 20, 2024

Good selection of cars, was well organized. Salesman was knowledgeable of models,features and pricing. I would recommend to friends.

Read at DealerRater

Google logo
Google May 16, 2024

DealerRater logo
DealerRater May 14, 2024

A favorable service experience result with thanks to Pawel for his attention, guidance and follow up

Read at DealerRater

Google logo
Google May 12, 2024

Service manager, Peter, did his best to work me in without an appointment and repeatedly let me know how things were going while I waited. He spent extra time showing me some tips about the vehicle before I left which was very helpful.

Google logo
Google May 12, 2024

This dealership helped us find the exact Genesis we were looking for. They were wonderful to work with.

Google logo
Google May 10, 2024

JC was friendly and efficient. Got me in and out as promised.

Google logo
Google May 10, 2024

This is a great car buying/trade in story. I had a Cadillac XT5 that I wanted to trade it in for a Genesis GV80. But a friend of mine expressed interest in buying my Caddi. So prior to arrival at Genesis of Naples, I called the dealership and was connected to Vinnie Incorvaia. I explained that I wanted to trade in my vehicle towards the purchase price of a new Genesis, thereby lowering my sales tax consequence. BUT, I was also bringing in a buyer for my trade-in but that buyer wanted to trade in his vehicle towards the ...

Google logo
Google May 9, 2024

My salesperson, Scotty, was professional and very helpful in negotiating a smooth transition from a lease to purchase deal. He was very friendly and helped to make my transaction a non-stressful deal. Thank you!

Google logo
Google May 9, 2024

Peter was great during my time at Genesis of Naples. He kept me informed during the whole process.

Google logo
Google May 9, 2024

Google logo
Google May 6, 2024

Arlington Fritz was exceptional. Extremely knowledgeable, friendly and worked around my timetable/circumstances well. Refreshingly, he was not high pressure and did not try to oversell - perfect style. Thank you.

Google logo
Google May 5, 2024

Great job and the schedule was very predictable

Google logo
Google May 4, 2024

Excellent buying experience! Happy with the outcome, thanks Brad and others for putting me behind the wheel of an awesome 2023 G70 3.3t😁👍

Google logo
Google May 4, 2024

It is always a pleasure to deal with customer service at Genesis of Naples, especially with Pawel. He is friendly, considerate, patient, very good-natured and very accommodating. We have dealt with him for many years and have never been disappointed in any way. We highly recommend this Genesis dealer and Pawel specifically!

Google logo
Google May 4, 2024

When I go to buy a vehicle, the only thing I want from the dealership is a professional salesman and a serious environment where my purchase is taken with respect. I found that at Hyundai/Genesis of Naples. Shout out to Dave, who helped me, and took care of me during visits. Thanks to everyone because they make a huge difference.

Google logo
Google May 1, 2024

Google logo
Google Apr 30, 2024

Tamiami Hyundai is the best. Fair and courteous

Google logo
Google Apr 28, 2024

We got a new GV60 today and the sales person (Vinny) provided exceptional care that was reflective of Naples Genesis. We are happy with the car and we would recommend that you ask for Vinny if you are interested in a Genesis car. The people who work there are outstanding and Vinny would exceed your expectations.

Google logo
Google Apr 24, 2024

Excellent customer service with JC. Impressed with the operation. I will be back.

Google logo
Google Apr 23, 2024

this was my second vehicle i purchased from Vinnie. he was easy to work with and i recommend him highly

Google logo
Google Apr 20, 2024

Best nee car dealer ever , very knowledgable, friendly, does not pressure you. Gary was a real pleasure to deal with and follows up after the sale

Google logo
Google Apr 20, 2024

I needed a quick service on my GV70 and brought it in at 7:30 am. Pawel saw to it that I got a full service (even without an appointment) and was done in 2 hours. Nice waiting area and time went by quickly. Even washed the car for me. Thanks!

Google logo
Google Apr 20, 2024

Google logo
Google Apr 20, 2024

(Translated by Google) Good very good (Original) Bien muy bien

Google logo
Google Apr 19, 2024

Great experience!!!

Google logo
Google Apr 19, 2024

We had a very good experience buying our new Genesis at Genesis of Naples. Ricardo Q is a pro and easy to work with. Responsive to our communications during the process

Google logo
Google Apr 18, 2024

Great experience getting my car serviced with Genesis of Naples. All work was completed in a timely manner. Fast and friendly!

Google logo
Google Apr 17, 2024

Excellent communication and service from JC

Google logo
Google Apr 11, 2024

Google logo
Google Apr 10, 2024

Google logo
Google Apr 10, 2024

Peter was very cordial and made sure everything went smoothly with my recent service visit.

Google logo
Google Apr 10, 2024

Excellent service at Genesis of Naples. JC arranged for me to pick up my car after the service shop was already closed for the day!

Google logo
Google Apr 10, 2024

DealerRater logo
DealerRater Apr 9, 2024

Very pleased with the courteous service we were given. Pawel was very kind and knowledgeable

Read at DealerRater

Google logo
Google Apr 9, 2024

Google logo
Google Apr 7, 2024

Excellent service. JC was especially helpful.

Google logo
Google Apr 5, 2024

My service representative Peter was very courteous,efficient and knowledgeable Every thing went smoothly. Thank you Peter

Google logo
Google Apr 5, 2024

Just serviced my GV70. Awesome experience. JC my advisor very professional and knowledgeable.

Google logo
Google Apr 5, 2024

Great service with a very accommodating and interested staff, especially Dana Millang who was our sales person. He was extremely attentive to detail and was very responsive to all of my requests. They are fortunate to have him as part of their staff.

Google logo
Google Apr 3, 2024

Great service! Pawel was efficient and polite! My service was performed even faster than anticipated, car was washed, and a little genesis freebie surprise left in my car! Loved the experience!

Google logo
Google Apr 3, 2024

I'd like provide a 5 Star Review to the Genesis Sales Team Naples for providing outstanding service in the purchase of my GV 80. Vinnie Incorvaia was my salesman and couldn't have been more professional and informative. Bill, on the management side, provided responsive support and insight while Remi Mendozzi did a great job with the financing peice. We have purchased several cars over the years from this dealership and they always rise to the occasion with great and responsive service. I highly recommend them without reservation. Al H

Google logo
Google Mar 31, 2024

I recently had the pleasure of working with JC at Genesis, and I couldn't be more impressed with the level of service I received. Unlike some service advisors I've encountered in the past, JC's commitment to transparency and honesty sets him apart from the rest. Overall, my experience with JC exceeded all expectations. Their exceptional customer service, expertise, and integrity make them an invaluable asset to Genesis. I highly recommend JC to anyone in need of automotive service or maintenance. They are a true asset to the team and exemplify the highest standards of professionalism in the ...

DealerRater logo
DealerRater Mar 28, 2024

Enjoyed purchasing the car from Steve Kalinowski who was professional and easy to work with.

Read at DealerRater

DealerRater logo
DealerRater Mar 27, 2024

JC was great and very helpful. I got a loaner car which was comparable to my Gv70. Great customer service!

Read at DealerRater

Google logo
Google Mar 27, 2024

I've received great service at genesis of Naples. Very efficient service advisor. Would recommend this dealership!

Google logo
Google Mar 26, 2024

Our service advisor Pawel was awesome he was so knowledgeable and welcoming.The dealership is outstanding the level of attention and the courtesy extended was above and beyond.Everything they said they would do was done expeditiously. I will be back and I highly recommend them.

Google logo
Google Mar 26, 2024

Good experience for first service appt at Genesis of Naples

Google logo
Google Mar 23, 2024

Professional and excellent service. Noise in rear is now gone. Peter was very thorough explaining the procedure and gave us a loaner vehicle just like our own.

Google logo
Google Mar 23, 2024

I could not be happier with the treatment at Genesis of Naples! Powley was over the top with his efficient handling of my vehicle and my time! Great job!!!

Google logo
Google Mar 21, 2024

JC was terrific! It was a simple tire patch but When your tire is losing air and you have a lunch appointment it’s critical. I was in and out with a loaner within minutes and not long after lunch I had a call my G80 was washed and all set —Don B

Google logo
Google Mar 21, 2024

Great customer service and very accommodating. Found me a loaner car when my car needed to have parts ordered for it

Google logo
Google Mar 20, 2024

Pawel was great to work with. Brought my car in to fix the dashboard. panel saw that the headlamp cover was frosted. replaced thes as well all under warranty.

Google logo
Google Mar 13, 2024

Genesis of Naples is Superb! Service is professional, complete, and timely. A great experience from start to finish.

Google logo
Google Mar 9, 2024

Incredible experience. Very conscious of my time and my salesman, Drew, answered all of my questions and made the process easy

Google logo
Google Mar 9, 2024

Google logo
Google Mar 7, 2024

Thanks for the great service guys!

Google logo
Google Mar 7, 2024

We came in unexpectedly to buy a car and our salesman Rob Reilly made time for us .

Google logo
Google Mar 4, 2024

Pawel is the only service provider I will see. He always give great service.

Google logo
Google Mar 2, 2024

Genesis of Naples and our salesman Vinnie Incorvaia were terrific in getting me the car that I really wanted. I am so happy with my GV80!

Google logo
Google Mar 2, 2024

Great service….great job!!

DealerRater logo
DealerRater Mar 1, 2024

Turned in my ‘21 leased G 70. Three hours later drove away in my new G70. The salesman was very attentive and answered all the questions I had about the new car and the financial transaction. The business manager was very efficient. Carlos the GM was involved, I believe mostly for continuity. He had sold me the prior two Genesis. That were all terrific. I will tell you it’s unlikely I’ll take a lease from Genesis leasing again. They were very aggressive particularly given my previous relationship with Genisis Naples.

Read at DealerRater

Google logo
Google Mar 1, 2024

Great customer service.

Google logo
Google Feb 28, 2024

Took car for service and 2 other issues on a Saturday had all parts in stock and got them done before closing. Gave me a car to drive also. Pawel was great with good communication thru the message service on the phone. Great job thanks!

Google logo
Google Feb 25, 2024

The car buying experience was made easier and better with our salesperson Vinnie. Vinnie was most professional and courteous and always available as he gave us his cell phone number. Bill Krug

Google logo
Google Feb 25, 2024

Traveling through the area with a Genesis GV70 in need of an emergency repair. Servic staff was very helpful.

Google logo
Google Feb 24, 2024

Great service, courtesy, professionalism and friendly care.

Google logo
Google Feb 23, 2024

After doing a lot of research on the GV70 online, I figured it was time to go check them out in person. I saw that Genesis of Naples had the best inventory in our area, so we headed there. We met with salesman Gary Bernal when we arrived and he showed us the different trim lines and colors they had in stock. We test drove two cars and decided on the 3.5 AWD Sport Prestige model. Gary was very helpful and knew the car's features like the back of his hand. His down to earth and friendly approach made what ...

Google logo
Google Feb 22, 2024

Google logo
Google Feb 20, 2024

excellent!! service!

Google logo
Google Feb 18, 2024

The salesperson and management were very professional. They were very friendly and wanted to do business

Google logo
Google Feb 17, 2024

Genesis of Naples has always been very helpful. Peter took care of me the other day and explained everything to me thoroughly . I would recommend Peter to everyone .

Google logo
Google Feb 17, 2024

We purchased New GV80 and had a great experience with Andrew Jiras and folks at the Naples Dealership

Google logo
Google Feb 16, 2024

I have purchased several luxury vehicles over the years, but I can honestly say Genesis of Naples are by far the best experience of purchasing a vehicle. The sales staff were informative and professional to get a fair deal for both sides. Highly recommend Genesis of Naples.

Facebook logo
Facebook Feb 16, 2024

Great service, great place to buy a car. This is our third car from this dealership and they are always great.

Google logo
Google Feb 16, 2024

EXCELLENT experience all the way around.


Leave Us A Review