Customer Testimonials
our experience at Genesis of Naples was one of the most pleasant car buying experiences we have had. salesman was very pleasant and knowledgeable about the different models and what they had in inventory and also found out what else was scheduled to come into thier lot. would recommend them.
Customer service was excellent. Aamir was excellent and handled my requests impeccably. My car was cleaned and performs beyond my expectations. Keep up the great work.
I bought a new Genesis GV80 in 2021. I love this car. I follow my service plan according to the plan agreement. I can not say enough positive comments about Pawell. He is respectful and always nice. My car is always ready at the time stated. All the service has been done. Then to top it off, my car is returned washed and cleaned inside immaculately. Genesis of Naples is a wonderful company to do business with. The reason being they hire top not service specialists. Oh, one other comment. I had a service light come on…return car to service ...
Very nice experience.
Valet service was a little late but they kept me informed. As usual the maintenance was quick, well done and reasonable. Genesis brand is terrific.
I recently purchased a genesis g80 and the overall experience was outstanding. David Kruse was the salesperson I dealt with and I would highly recommend him. David was by far the best salesperson I have ever known.
I have never had a bad experience at Genesis of Naples! The service department and my service coordinator, Pawel, always ensure that I’m a happy customer……from beginning to end of any service experience.
We always receive great service at Genesis of Naples and follow up with Pawel!
Jason is the Best!!! He should be the sales manager!!!
From our initial handshake, we knew Arlington Fritz was the best Genesis of Naples has to offer. Arlington was very patient with us and as seniors it is so appreciated. He went over all of the special features of this awesome vehicle,G90. Arli was able to deliver our car to our home and this gave him a second chance to give us instructions. After an hour and a half and making sure we were comfortable with driving this machine, we said goodbye. Arli has reached out to us since we purchased the car to make sure we did not ...
Great service, Pawel Bartnicki is a true professional, I’m confident when I know he’s managing my car, he’s an Ambassador for Tamiami Genesis. I’ve sent 3 friends to them, all bought a Genesis! Friends trust my judgement because they know I am persnickety w/ my cars. Pawel iS the service dept , he’s the main contact for the work.
Had a great sales experience with David Kruse.
We have been in touch with Rob Riley since February. He walked us through getting on Priority One status and how to select a vehicle. Once we moved to Naples Rob has been great!! Very professional and knowledgeable about his product. He made it easy to take care of all the paperwork. Everyone at the Dealership were kind and friendly. My wife loves her 2023 Genisis G90!! Thank you guys for everything!!
From my first call the service staff, especially Pawel and Matt, were excellent: attentive, professional and courteous. I will highly recommend Naples Hyundai Genesis to all my friends.
I have a 3 year history with this dealership and have had excellent service. I had a glitch on my last visit, but my concerns were addressed. I have had no further issue with my car. I appreciated the follow-up call from the service technician to make sure I was satisfied. I did have a big issue with the phone service. Push one, push two, etc. Six minutes later I ended up being transferred to some car mall in Ft. Myers! I decided to drive over rather than begin the phone process all over.
I bought my GV80 late last year and have to say that we love it! The one service trip with Pawel was what you hope for from a high-end car product. The whole experience on the service was as good or better than anything I have received previously at Porsche, Range Rover/Jaguar , or Mercedes. The only reason for the 4 stars instead of 5 was the literal buying experience. Though the salesman was very thorough after the sale and walked me through or set up many things on the SUV, he came off more than rough, and after some negotiating where ...
It was a pleasant experience buying a car with Jason. He is very professional and knowledgeable of the product line. We are very happy with our GV80.
Just purchased a GV70 from Daniel at Genesis of Naples and couldn't be more pleased with the whole transaction. This is what a new car buying should be about! Thank you Daniel and the team at Genesis of Naples!
Complete confidence Naples Genesis!!! I thought dealership’s were all the same. I got schooled in this department & now realize not any dealership is acceptable!!
The service department is fabulous. Genesis. Panel and Amir
Was there for service. I was met promptly and told exactly what would happen and how long it would take. The waiting area was excellent with beverages and snacks available and a "Quiet Room" with no TV if you just wanted to read.
The best dealer in Naples Florida. Great team , good service and professional sellers.
Extremely professional. Salesperson Zach Blum was informative, and really looked after our needs. So pleased I am buying another car from him. Just bought a second gv70 (new 2023).. Love it.. Again Zack took excellent care of us. A special thanks to sales manager Mike (they call him Champ).. This guy is a real professional. He is truly a man of his word. When he says thing will be done, they get done. FYI , i bought both cars by phone & internet. I have never visited the dealership. Champ and Zack make the process so smooth and it all went off ...
Satisfied with price, but experienced lack of communication, service (poor tint installation) and quality issues with vehicle (rear window passenger molding coming off).
Pawal always gives us "EXCELLENCE" in Customer service
Brought by 2022 Tucson for it's first service and a check engine light. The work was all completed and the car was washed and ready when I picked it up. The service department is good and worth using.
(Translated by Google) nice (Original) Buenicimo
We get the best service from Tamiami Hyundai in Naples and we live in Fort Myers. Pawel in the service department is so courteous , professional and attentive to every detail. I have the utmost trust in having my 2017 G-80 serviced by his team. And we'll be driving back to Illinois shortly from Florida so servicing my car is very important to us. Matt Lee, the service manager, is also very accomodating and helpful.
Great customer service as always
quick service
Great service experience for my Genesis70 every time!
Delivered service as promised!
We bought our genesis GV80 and had a very good experience. Vinny was our sales rep and he took excellent care of us. Our only negative experience was that the evening we picked up the car - it seemed like the detailing wasn’t up to their standards and right away Vinny helped us notice it and promised to schedule another detailing where he would pick up the car from our house to take it down personally to get it done right. He kept his word and they did a phenomenal job... the customer service is wonderful and Vinny is ...
Had an absolutely great, easy, and smooth experience with Vinnie and this dealership. They know how to take care of their customers. Highly recommend to anyone looking for a Genesis or Hyundai!
Pawel, my Service Manager for my 2021 G80, is about as good as anyone could hope for. Pawel has given me exceptional service; moreover, he is a profound asset to Genesis of Naples, more than likely attributing to long term customers. Pawel is the reason we will more than likely remain a customer of Genesis of Naples.
Zach did a great job with us! He showed us different GV80's, and we were able to find something that worked for us! He was very pleasant to work with and the management did a great job working with us on our trade-in. Definitely recommend the dealership, the brand, and the staff!
I bought a vehicle here and they really make you feel part of the family!!!!
Love our 2022 GV80. Jacob and Greg did an outstanding job for us. See them if you are looking for a car.
Thank you Danny Stapp for Your Exceptional Customer Service and Great Experience Purchasing Our New Car! Dear Danny, Thank you for providing Debbie and me with your outstanding recommendations for our new Genesis GV80 Prestige! Your dedication to providing us with excellent customer service made our interaction with you and Genesis of Naples one of the most enjoyable experiences. It gives us great pleasure to share our thoughts with anyone in the market to purchase a new car and especially a Genesis. We were so impressed with your ability to tie in our personal preferences with your vast knowledge to ...
There is a very good reason why they sell a huge volume of Genesis cars and SUVs... They are very well run and managed! Pleasure to do business with even if the current market leaves no room for negotiation.
Love this dealership and the staff....and love my Genesis G80
Great experience shopping for Genesis GV-80. Sales person (Vinny) was outstanding!
Brian Geary did an outstanding job.
Professional, clean and attentive to my concerns. They helped me promptly with my concerns. I highly recommend Genesis of Naples for your Genesis service needs and questions.
Great dealership to work with. Explained everything extremely well and with no pressure.
Let me tell you, this dealer is on another level! Vince assisted me with purchasing my brand new 2022 G70. The staff here is dedicated to providing A1 service! I got the best deal on my G70 and I'm not even gonna ask how i got such a good deal, that is how good it was. Sooooo good that it’s top secret stuff! I live in Miami and i drove to Naples just to get the perfect model and color combination for my G70. It was so easy to work with the staff when arriving and they had the ...
Unfortunately had to wait a long time for my GV80 due to many factors beyond the dealers control (e.g., pandemic, chip shortage, etc.). Dealer kept us up to date on the status and availability of our new vehicle
Clean and organized dealership. Salesman Rob Reilly makes for an efficient, pleasurable sales experience.
Excellent service. Reasonable.
Just bought a Genesis GV80. My salesperson, Drew Jiras did a great job, he was quick, clear, fair and rightfully represented exactly what I was getting. The Finance Manager, Ben Hagan was also very helpful, got me a great rate on the financing (1.89%!) and processed the paperwork for the transaction quickly. Overall, one of the best car buying experiences ever. This dealer and these two men come with my highest recommendation. LOVE THE CAR TOO, it's AWESOME!!!
Danny our sales specialist was the best throughout our car purchasing experience. From the very first day up until our purchase day. Initially, We had pulled up late after the dealership was closed and we were browsing a vehicle on the lot. We were not expecting service since dealership was already closed. Danny was the one person who acknowledged our presence , even though he was off the clock getting ready to go home. He offered us assistance and answered all our questions. He was engaging, personable, professional and knowledgeable. We felt so welcomed and our impression of him was that ...
I love my new Genesis! Wonderful experience at Genesis of Naples. I actually shopped at another dealership closer to my house, and went with Genesis of Naples because they had such a large selection and were willing to work with me on the price.
This was my second purchase at the dealership. The first was a Hyundai and now the Genesis GV80. I used the same sales person (Carlos) and he was very professional, answered questions promptly, was accessible before and after delivery and I feel he worked to get me the best deal.
Genesis of Naples has the best selection of G80's in the area. Current inventory keeps the prices at MRSP.
Stopped in to Genesis of Naples to look at the GV 70. I met Carlos Caraballo, what a great young man! Carlos knew everything there was to know about the Genesis. Although what we were looking for will not be available until the 2022 models come out. Carlos was able to find us another car. The entire experience was great, no pressure everything was very transparent, no games or heavy sales pitch. Carlos took great care of us, I would not hesitate to recommend Carlos if you are shopping for a car.
A well stocked new and used car dealership. Very good sales force, and the service department is well trained and efficient.
Pawel is the best service manager I have ever experienced. He is great. Allan goodfriend
Very caring people
We've been getting our Genesis serviced at Tamiami Hyundai for the past 3 years. They are very professional, do a great job of servicing your vehicle and treat us with respect. We live in Fort Myers and we used to go to the O'Brien Fort Myers Hyundai service center, but they don't even begin to know what customer service means or how to treat their customers with respect so we left them behind in a trail of dust. We highly recommend Tamiami Hyundai for all your vehicle needs.
great service
I enjoyed the fact my transaction was handled professionally and there was no high pressure.
A quick, fair and professional car buying transaction. Ask for Brian Geary in Sales, he was GREAT! LOVE my new Genesis!
Exceptional service, sales and customer oprientation. Focus on providing value and complete satisfaction
I have never received anything other than 5 star service from Genesis of Naples. I have owned many cars and dealt with many dealerships and none compare to the "Can Do" attitude and service I've received from this dealership. I'm very satisfied.
Great Service As Always
I lease a 2020 Genesis 90. The staff and service are outstanding
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